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SEXUAL HARASSMENT (STATE AND FEDERAL)

IMPORTANT NOTICE

This portion of the Neponset Valley Chamber website contains information on various employment-related topics. The materials included on each topic do not necessarily comprehensively cover the entire topic. Each section contains articles or memoranda that NVCC H.R. Council members who are employment law attorneys or human resources consultants have written in relation to the various topics. The most recently provided information under each topic will appear first. The information provided in these articles/memoranda was accurate at the time it was first issued. However, you should be aware that employment law is frequently subject to change. Thus, information on this website may not still be completely accurate at the time you read it. The information here should provide helpful guidance, but is not intended to constitute legal advice applicable to any particular situation. You should also be aware that the Neponset Valley Chamber of Commerce has provided this information as a service to our members. However, the information provided is not advice provided by the Chamber of Commerce, nor would the Chamber of Commerce be in any way legally responsible for any inaccuracies. Any opinions expressed are strictly those of the authors.


NEW COURT DECISION ON SEXUAL HARASSMENT EMPHASIZES THE IMPORTANCE OF EMPLOYER COMPLIANCE WITH LEGALLY REQUIRED SEXUALLY HARASSMENT PROCEDURES

By Attorney Leslie Lockard
The Law Office of Leslie Lockard, PC
1500 Providence Highway, Suite 33
Norwood, MA 02062
Phone (781)551-0800
Fax (781)551-0801
Llockard@leslielockard.com
www.leslielockard.com

Our Massachusetts Court of Appeals recently issued a decision which gave a potentially broader interpretation to the term “sexual harassment” than many might expect. In Ritchie v. Department of State Police, the court overturned a lower court dismissal of a case in which a woman claimed she had been subjected to a sexually harassing work environment by observing a workplace romance between her supervisor and a co-worker, and being questioned about her objection to the relationship and the alleged favoritism the supervisor showed the co-worker. In deciding that the case should be permitted to go forward to trial, the Appeals Court stated that such conduct could in some circumstances constitute actionable harassment. Thus, a woman may be able to successfully claim sexual harassment even though no harassing conduct was visited upon her directly. In another fairly recent case, the Massachusetts Commission Against Discrimination awarded more than $100,000 each in emotional distress damages to several truck drivers who claimed that a co-worker had made a number of sexually explicit jokes and gestures to them. Both the complainants and the alleged harasser in this case were heterosexual males: there was no sexual desire component in what was characterized by the MCAD as “male horseplay”. This large damage award in a sexual harassment case is not unusual: there have been a number of awards in such cases of several hundred thousand dollars each.

Since the definition of “sexual harassment” can be surprisingly broad, and damage awards in such cases can be very large, employers need to know what to do to protect themselves. Nearly all employers are required to comply with sexual harassment laws. Employers of six or more people are required to comply with Chapter 151B, the state sexual harassment statute. There is also another state sexual harassment statute which applies to employers of fewer than six employees.

WHAT CONSTITUTES UNLAWFUL HARASSMENT?

There are two types of sexual harassment:

Quid Pro Quo: when an employee is asked to submit to sexual advances or sexual conduct in exchange for a workplace benefit such as a promotion, or continued employment, or when an employee is fired or otherwise receives disadvantageous treatment as a result of refusing to submit to such behavior.

Hostile Environment Sexual Harassment: sexual advances, requests for sexual favors or verbal or physical conduct of a sexual nature which has the purpose or effect of unreasonably interfering with a person’s workplace performance by creating an intimidating, hostile, humiliating or sexually offensive work environment.

Among the kinds of conduct which could constitute hostile environment sexual harassment are:

sexual jokes or comments;

discussions of one’s own sexual life;

questioning others about their sexual lives;

displaying sexual cartoons, objects, or pictures;

staring at someone in a sexual way;

brushing against or touching people in a sexual way;

commenting about peoples’ bodies;

making disparaging remarks based on gender (“You’re just a dumb woman”);

persistent requests for dates;

horseplay which includes sexual comments or gestures.

Harassment on the basis of any category protected by discrimination statutes (race, color, national origin, age, religion, homosexuality, pregnancy or disability) also violates the law. Examples of cases of this kind of unlawful workplace harassment are one in which an employer repeatedly referred to one of his employees as “an old bag”, and a case in which an employer repeatedly ridiculed a Muslim employee’s religion, and went so far as to wipe his feet on the employee’s sacred prayer rug.

Many employers may not be aware of some of the following aspects of harassment law:

  • Harassment doesn’t necessarily have to be specifically directed at the employee who complains about it to be actionable. For example, it may constitute sexual harassment if an employee overhears comments about women which are offensive to her, and which are upsetting enough to her interfere with her work performance, even though the comments were not directed at her specifically.
  • It may still be actionable harassment even if the harasser has absolutely no intent to offend or harass the person who complains of it. Hostile environment sexual harassment is defined as harassment which has the purpose or effect of creating a hostile or intimidating environment. Thus, the person who tells jokes, thinking he is being funny, and having absolutely no intent to harass the person who considers his jokes to be harassment, may still have engaged in actionable harassment.
  • Employees do not necessarily have to complain to anyone at their workplace before bringing a claim of harassment. Sometimes employees do not make an internal complaint because they fear being viewed as a complainer or a poor sport. The fact that an employee doesn’t tell the alleged harassers that their conduct is unwelcome, or make a complaint to management, does not necessarily preclude her/him from filing a lawsuit.
  • It is an independent violation of discrimination law to retaliate against an employee who makes a good faith complaint of unlawful harassment, or to retaliate against an employee who assists in an investigation of harassment, or provides testimony or other kinds of support to a co-worker who complains of harassment.
  • It is also an independent violation of discrimination law to fail to take action if an employee complains of unlawful harassment. An employer by law is required to conduct a prompt, fair and thorough investigation of any harassment complaint and, if the complaint is substantiated, to take prompt, effective remedial action to prevent any further harassment from occurring. Some of the largest judgments in sexual harassment cases have come in cases in which an employee repeatedly complained of unlawful harassment and the employer did nothing about it.
  • Both harassers, and responsible company officials who fail to take action when harassment complaints are made to them, can be held individually liable.

There are a number of steps employers should take to protect themselves from expensive harassment litigation. Among them are the following:

  • Employers are required to annually circulate to all employees a comprehensive written anti-sexual harassment policy. A copy should also be provided to newly hired employees. A sample policy is available at the Massachusetts Commission Against Discrimination website. Although it is advisable to stick very closely to the MCAD’s sample language, language should be added reflecting that sexually explicit emails, voicemails and other electronic communications are also prohibited. In addition, it would be advisable to include language stating that harassment on the basis of any protected category, such as race, sexual preference, religion, etc. is also prohibited. Employers should retain documentation reflecting that these required notices have been issued.
  • It would be advisable to provide training to both supervisors and lower level employees about workplace harassment. A state statute strongly recommends that employers conduct such training. Educating employees as to the types of conduct that are prohibited should also prevent such conduct from occurring. Moreover, providing such training may provide helpful defenses to employers should a harassment claim be brought against the company. Many employment law attorneys will come to your company to conduct workplace sexual harassment training. Such training would also likely provide many more tips for protecting the company from harassment claims than can be described in this article.
  • If an instance of potentially actionable workplace harassment comes to your attention, it should be investigated promptly, and prompt effective remedial action should be taken if warranted. Except for minor instances of harassment, it is advisable to consult an employment attorney for advice before investigating a complaint of sexual harassment. There are many complicated factors to take into account. For example, you would want to try to conduct the investigation in such a way as to minimize the creation of evidence or documentation which could actually be damaging to the company if a lawsuit were brought.

Employers who educate themselves and their employees about prohibited workplace harassment greatly reduce their chances of having a judgment of several hundred thousand dollars issued against them.

Employment law attorney Leslie Lockard is a partner with the firm of Gaffin Krattenmaker & O’Connor, P.C. in Boston.

GUIDELINES ON SEXUAL HARASSMENT ISSUED BY THE
MASSACHUSETTS COMMISSION AGAINST DISCRIMINATION

By Attorney Leslie Lockard
Gaffin Krattenmaker & O'Connor, P.C.
2400 Prudential Tower, 800 Boylston Street
Boston, Massachusetts 02199
Phone (617) 437-6530
Fax (617) 437-9419
llockard@gkboston.com

The Massachusetts Commission Against Discrimination has issued Guidelines which set forth its view of the law relating to sexual harassment, and what employers need to do when an employee makes a complaint of sexual harassment. Guidelines do not have the same force of law as would regulations or statutes. However, courts will often follow guidelines like this, although they will not always do so. Moreover, these Guidelines set forth the MCAD's view as to what the law is with regard to these matters, and one can therefore expect that cases they decide will be decided in accordance with the Guidelines.

The Guidelines first contain detailed definitions of the two basic types of sexual harassment, "quid pro quo" harassment and "hostile work environment" harassment. The Guidelines state that employers are liable for sexual harassment of employees by managers or supervisors, whether or not the employer knew of the sexually harassing conduct. If the sexual harassment was committed by someone without supervisory authority, such as a co-worker, the complainant, to hold the employer liable, must show that the employer either knew or should have known of the harassing conduct and failed to take prompt, effective and reasonable remedial action. In addition, the Guidelines state that an employer may be liable for sexual harassment of employees by non-employees, such as customers, patients, clients and independent contractors, if the employer knew or should have known about it and failed to take prompt, effective, and reasonable remedial action. The greater the employer's ability to control the non-employee's conduct, the more likely it would be found liable for that person's harassment.

The Guidelines also describe circumstances in which individuals, not just companies, can be found liable for sexual harassment. Principals, owners, presidents or partners who engage in sexual harassment, may be so closely identified with the business entity that he or she can be held personally liable as the employer. Supervisors and co-workers who engage in sexual harassment may also be found liable under the portion of the governing statute which prohibits "coercion, intimidation, threatening or interference" with the exercise or enjoyment of rights granted by the state discrimination statute. In addition, a person (such as an HR director, for example) may be found individually liable for failing to take action to prevent sexual harassment if the person has knowledge of ongoing sexual harassment, has an obligation and the authority to investigate and/or take remedial action, and intentionally fails to take such action.

The Guidelines remind employers of their obligation to circulate a written sexual harassment policy to all employees once a year. (In case your company is not circulating such a policy once a year, and giving a copy to all new employees, this is a good reminder to start doing it now, and retain records reflecting that this has been done. It is best to have employees sign a statement each time they receive a copy of the policy reflecting that they have read and understood it. If your company does not yet have a written anti-sexual harassment policy, a model policy is available from the MCAD.) The Guidelines also add a new obligation, which is not stated in the MCAD model policy. The Guidelines state that "employers should specifically prohibit the dissemination of sexually explicit voicemail, email, graphics, downloaded material or websites in the workplace and include these prohibitions in their workplace policies."

The Guidelines also contain several pages describing how the MCAD believes employers should design their sexual harassment complaint, investigation and remediation procedures. For example, the Guidelines state that employers should not require only written, as opposed to oral, complaints of sexual harassment, nor should employers require employees to complain directly to the person alleged to have harassed them. The Guidelines describe in detail how a harassment complaint should be investigated, and describe records that should be maintained. (Even though the Guidelines state that written notes and a final written report should be prepared in relation to every sexual harassment investigation, I would not necessarily recommend that in every case. It is still advisable to confer with your employment attorney before commencing an investigation of a complaint of sexual harassment, or other unlawful workplace harassment, so that you can get advice about the best way to proceed in the particular case.)

These Guidelines are available on the Massachusetts Commission Against Discrimination website.

A WRITTEN SEXUAL HARASSMENT POLICY MUST BE DISTRIBUTED BY MOST MASSACHUSETTS EMPLOYERS ONCE A YEAR

By Attorney Leslie Lockard
Gaffin Krattenmaker & O'Connor, P.C.
2400 Prudential Tower, 800 Boylston Street
Boston, Massachusetts 02199
Phone (617) 437-6530
Fax (617) 437-9419
llockard@gkboston.com

Employers of 6 or more employees are required by statute to issue a written sexual harassment policy to all employees once a year. These employers are also required to give new employees a copy at the time they are hired. The Massachusetts Commission Against Discrimination has issued a sample policy for employers to use. A copy is attached. It would be advisable for your company's sexual harassment policy to track very closely the wording recommended by the MCAD. If a sexual harassment action were ever brought against your company, deviations from the MCAD recommendations could be used by opposing counsel to suggest that your company did not follow the measures recommended by the MCAD to try to prevent sexual harassment from occurring. One addition to the language of the sample policy should be made, however. In Sexual Harassment Guidelines promulgated after the sample policy was issued, the MCAD stated that employer sexual harassment policies should "specifically prohibit the dissemination of sexually explicit voicemail, email, graphics, downloaded material or websites in the workplace".

The new statute also "encourages" employers to conduct sexual harassment education and training programs for all current employees, both lower level and supervisory. In addition, the statute "encourages" employers to conduct such training sessions for new employees within one year of the commencement of employment. Although the statute does not strictly require that such training be provided, it may be advisable for employers to comply. If a sexual harassment suit were ever brought against your company, opposing counsel would likely argue that failure to provide the recommended training reflects that your company did not care enough to try to prevent sexual harassment from occurring. Complying could help minimize the probability of a large compensatory and/or punitive damages award.

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